Stakeholders

Institutional relations with our stakeholders

Objective

Sustainability in ISA and its companies is a business approach that allows the group companies to manage opportunities, impacts and the integral risk system and build reputation responsibly, transparently, and ethically. In order to create value for its stakeholders, maintain its competitive advantage and contribute to the development of the societies in which it operates.

ISA and its companies have a stakeholder relations strategy, in which the trade associations play a relevant role as the company’s connection with the business, sector and country dialogues. In turn, the objective of participation in these spaces is to contribute to the construction of public policy, participate and lead conversations for the transformation of the sectors for the benefit of society and create collaborative networks that allow alignment with the priorities of the countries.

We seek to ensure that our relationships with our stakeholders are long-term and provide a framework for growth for them.

We value dialogue and continuous listening, since it is the scenario par excellence to know from the voice of our stakeholders our achievements, points of improvement and common actions that will add value to the relationship established from the recognition of others and their contributions to the Organization.

Our
Stakeholders

Stakeholders are groups of people, organizations, and institutions with whom the company builds and shares common interests; they have visible and legitimate clarity in the bidirectional interests of the relationship with the company, with the capacity to have a significant impact on society and on the company itself.

ISA respects and recognizes its stakeholders and incorporates them into its management model by formulating commitments to each of them.

To strengthen its relationship with stakeholders, ISA provides them timely and transparent information, promotes spaces for dialogue and construction, and contributes to the sustainable development and well-being of society.

Discover how we build the future we dream of together.

DIALOGUES WITH STAKEHOLDERS

Each year, ISA presents spaces for dialogue with its stakeholders to share the most relevant events of our management, with the objective of receiving comments and measuring their perception of our company, as well as the fulfillment of the commitments defined.

ISA is committed to develop, strengthen, and promote mechanisms of relationship and commitment to its stakeholders to:

Promote relations that are ethical, transparent, constructive, and respectful of Human Rights.
Generate communication channels that provide information and ensure spaces for dialogue.
Strengthen relationships based on trust and legitimacy.
Provide timely information of public interest.
Contribute to sustainable development and well-being of our society.