ISA » Sustainable value » Stakeholders
Sustainability in ISA and its companies is a business approach that allows the group companies to manage opportunities, impacts and the integral risk system and build reputation responsibly, transparently, and ethically. In order to create value for its stakeholders, maintain its competitive advantage and contribute to the development of the societies in which it operates.
ISA and its companies have a stakeholder relations strategy, in which the trade associations play a relevant role as the company’s connection with the business, sector and country dialogues. In turn, the objective of participation in these spaces is to contribute to the construction of public policy, participate and lead conversations for the transformation of the sectors for the benefit of society and create collaborative networks that allow alignment with the priorities of the countries.
We seek to ensure that our relationships with our stakeholders are long-term and provide a framework for growth for them.
We value dialogue and continuous listening, since it is the scenario par excellence to know from the voice of our stakeholders our achievements, points of improvement and common actions that will add value to the relationship established from the recognition of others and their contributions to the Organization.
Stakeholders are groups of people, organizations, and institutions with whom the company builds and shares common interests; they have visible and legitimate clarity in the bidirectional interests of the relationship with the company, with the capacity to have a significant impact on society and on the company itself.
ISA respects and recognizes its stakeholders and incorporates them into its management model by formulating commitments to each of them.
To strengthen its relationship with stakeholders, ISA provides them timely and transparent information, promotes spaces for dialogue and construction, and contributes to the sustainable development and well-being of society.
Discover how we build the future we dream of together.
We attract, develop and retain human talent, within a framework of clear, respectful, equitable and fair work relationships that create an environment of trust and comprehensive development.
We respect and promote the Rule of Law, and contribute to the construction of a favorable environment for the provision of services by promoting transparency and clear rules.
We grow profitably, maintain good governance practices and ensure the sustainability of companies.
We provide a transparent and equitable treatment, based on efficiency and competitiveness criteria.
We provide services with quality, opportunity and competitive prices, aimed at satisfying your needs and building long-term relationships together.
We carry out comprehensive social management and we become a relevant actor in the construction of a favorable environment for development.
Each year, ISA presents spaces for dialogue with its stakeholders to share the most relevant events of our management, with the objective of receiving comments and measuring their perception of our company, as well as the fulfillment of the commitments defined.
ISA is committed to develop, strengthen, and promote mechanisms of relationship and commitment to its stakeholders to:
Space to discuss company management and align stakeholder expectations. Learn about the results and conclusions of the research we did with the EAFIT University to ISA’s interest groups on “We have to talk about energy transition”
ISA and its companies have the good practice of developing spaces for dialogue with its stakeholders to share the most relevant management facts, with the aim of receiving comments and measuring their perception of our company, as well as compliance with the defined commitments.
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Shareholders Line:
Pursuant to Decree 491 of 2020, all requests from citizens will be addressed through: notificacionesjudicialesisa@ISA.com.co
Follow us on social networks
Shareholders Line:
Pursuant to Decree 491 of 2020, all requests from citizens will be addressed through: notificacionesjudicialesisa@ISA.com.co