Social management

ISA inspires the transformation and growth of communities, seeking a positive socio-economic impact and the strengthening of their capabilities.

social management MODEL






ISA listens to the communities when it comes to their greatest challenges in order to contribute to the development and transformation of the territories, leaving a positive legacy that will last and be the basis for environmental improvement.

Environment analysis

For ISA to identify risks and opportunities associated with social, political, and  environmental realities, an analysis of the social context using cutting-edge methodologies to react effectively is carried out.

Early Relationship Program (PRA)

ISA identifies and strengthens integration bonds in the territories in a timely, assertive manner.

Program for safe coexistence with the infrastructure

ISA strengthens relationships with the population in the areas of influence of operations by empowering the community with actions regarding the culture of infrastructure protection and care.

Complementary and voluntary social management

ISA guides effective actions aimed at creating long-term, trusting relationships with communities, addressing social risk, and mitigating social impacts.

Promotion of Human Rights

Respect for Human Rights is a moral and ethical obligation that is ratified in daily work and active participation in local, regional, and national spaces for discussion.


The development of communities inspires us. ISA designs strategies to positively transform their quality of life from different perspectives: education and promotion of healthy habits, impact on infrastructure, and strengthening of institutions.

Progress of ISA projects:

  • Colombia 🇨🇴


    ISA Transelca supports the Universidad del Norte scholarship program by providing full scholarships to 6
    young students from municipalities in the northern zone of the country. At XM, our employees can finance
    the tuition and living expenses of low-income electrical engineering students of the Universidad

  • Perú 🇵🇪


    Five (5) teachers from public educational institutions were awarded scholarships by ISA REP at the
    International Congress of Educators, hosted by the Universidad Peruana de Ciencias Aplicadas in 2019.

  • Perú 🇵🇪

    Tax Works

    In 2019, ISA started works in three (3) educational institutions located in the districts of Marcona,
    Piura, and Chulucanas, benefiting 6,500 students.

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  • Colombia 🇨🇴

    Estudia – Alliance with United Way

    In 2019 we benefited 8.325 infants from three (3) municipalities of Bolivar: Cartagena, San Juan de
    Nepomuceno, and El Carmen de Bolívar.
    See more

  • Colombia 🇨🇴

    Educational Transformation for Life

    In 2019, ISA supported 38 schools, 11 secretariats of education, and 50 Arhuaco schools

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  • Colombia 🇨🇴 – Perú
    Bolivia 🇧🇴

    Delivery of school kits

    In 2019, ISA delivered 35.000 kits in 36 municipalities and 402 schools around 47 substations.
    This program was also implemented at ISA REP and ISA Bolivia, which delivered 71.884 and 5.000
    kits in 2019.

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  • Colombia 🇨🇴

    Maletines Viajeros

    A traveling briefcase with a collection of bibliographic material for children and young people.
    In 2019, 120.000 students from 95 institutions in 7 municipalities of the Colombian Caribbean
    region benefited.

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  • Brasil 🇧🇷

    Protagonistas do Novo Amanhã – Centro Educacional Assistencial Profissionalizante

    We help young people develop skills and enter the job market more successfully.

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  • Brasil 🇧🇷

    Casa do Moinho – Associação Feminina de
    Estudos Sociais e Universitários (Afesu)

    Created to support the professional and personal growth of women for the construction of a life

    See more

  • Colombia 🇨🇴

    Peace and Development Programs

    ISA supports this program to reduce poverty and strengthen institutions, democracy, Human Rights, and productive and innovation processes.


  • Colombia 🇨🇴 – Brasil 🇧🇷 – Perú 🇵🇪 – Bolivia 🇧🇴

    Huertos en Línea

    ISA transforms energy infrastructure easement strips into more sustainable territories. ISA improves the environment of rural communities, transforming areas into green spaces and protecting soils.

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  • Perú 🇵🇪

    Jardín medicinal

    ISA encourages entrepreneurship and empowerment through the production of medicinal plants.

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  • Perú 🇵🇪

    Tejiendo futuro

    ISA contributes to articulating efforts of the public & private sectors, civil society, and the United Nations to foster a resilient local economy.

  • Colombia 🇨🇴

    Community Benefit Projects (PBC)

    ISA supports the development of communities by providing them with social infrastructure and establishing trusting relationships.

  • Colombia 🇨🇴

    La Guajira Tax Works

    This initiative will allow ISA to implement a second module of public water storage tanks and a well to supply drinking water to improve the wellbeing and quality of life of more than 900 homes and 6.300 people in 67 communities.

  • Brasil 🇧🇷

    Actions to promote sports

    ISA promotes sports and discovers talents, offering high-quality infrastructure for training athletes.

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  • Brasil 🇧🇷

    Health care programs

    ISA implements prevention, training, and research programs that seek precision in diagnosis and therapeutic guidance for childhood and adolescent tumor cases.

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  • Chile 🇵🇪

    Road safety activities and campaigns

    Road safety is vital to the operation of our roads. This is why ISA develops awareness campaigns and actions in schools, television, and cinemas to educate on road safety.


Social management in figures

Figures as of December 2020


Strengthened social organizations
People benefited
0 %
Local purchases
Conexiones para el desarrollo


This program reflects the efforts that we have made for years in the area of social investment, as it captures the lessons we have learned and allows us to contribute to present and future generations by strengthening the capacities of communities through three components:


Improving the access and quality of education, striving for more educated territories.


Strengthening families and communities from their coexistence and productivity capabilities.


Strengthening institutions to achieve a participatory, inclusive society.

Voluntariado Grupo ISA

Small actions, when combined, achieve great changes. Our team contributes directly to transforming the realities of the communities through the Corporate Volunteer program.

Cuidado del planeta
Caring for the planet

We understand that the time to act for the planet is now and we are committed to taking care of it. Through our capabilities, we create a community in which together we positively impact nature and leave a better planet for future generations.


Transforming the reality of society depends on us.  With our passion, knowledge and talent we have the power to generate inspiring experiences that allow communities to dream.

Knowledge and culture

We offer our resources and knowledge in favor of the new generations. We create connections with children and young people in communities so that they complete their education satisfactorily. We support entrepreneurs so that their business ideas are strengthened.

Did you know that we continually review and improve our working practices and conditions?