A share is a security that represents the capital of a company. For this reason, when we acquire securities, we become a partner of such company. They can be ordinary or preferred. The ISA shares are ordinary shares that grant the following rights: Economic: freely trading shares, dividend participations and valuation; receiving a part of the issuer’s assets if the company is liquidated. Political: participating and voting in the Shareholders’ Meeting and reviewing the company’s books within the deadlines set forth for it.

If the issuer generates profits during the corresponding period, then the Shareholders’ Meeting may decide to distribute a part or all profits, whereby the shareholders will receive dividends. For this purpose, the Meeting should define the amount, periodicity, and payment method thereof, which may be in money or shares.

It is a share that is not physically represented as a security. ISA's shares are dematerialized.

DECEVAL is the Centralized Deposit of Securities of Colombia, where securities to be negotiated in the market are held, administered, and deposited. It allows physical securities to be immobilized in high-security vaults so they can circulate through electronic records. When an investor purchases or sales securities, an electronic record is made which certifies the amount of securities the investor has received or delivered. Deceval is the entity that manages how many securities are held by each investor.

These are legal entities who represent the shareholder before the Centralized Deposit of Securities (DECEVAL S.A.) and through which all stock market transactions such as purchase, sale, dividend payment, among others, are carried out.

Yes, since direct depositors are the entities that, according to the operation regulations of DECEVAL S.A., can have direct access to these services and have entered into the securities deposit contract, either in their own name and account and/or in the name and at the expense of third parties.

• Yes, you can. There are no restrictions on staying with your current Direct Depositor. The costs of the change vary depending on the Direct Depositor. To make the change, you must:
• 1. Inform your Direct Depositor of your intention and say who is the new Depositor. 2. Follow the instructions given by your current Depositor and send the documentation requested.

De conformidad con lo dispuesto en el Artículo 32 de la Ley 142 de 1994, el parágrafo del Artículo 8, en concordancia con el Artículo 76 de la Ley 143 de 1994, el régimen legal aplicable a los actos y contratos de la Empresa es el del derecho privado. Para la contratación se observarán las normas previstas en el Reglamento para la contratación de bienes y servicios en concordancia con las Políticas Empresariales y en los aspectos no contemplados se seguirán las disposiciones del Código Civil, del Código de Comercio o las normas que le fueren aplicables.

Each direct depositor has its own fees. Direct depositor costs and expenses are legally authorized (heading 24, book 9, part 2 of Decree 2555). Link: https://www.isa.co/relacion-con-inversionistas/Paginas/servicios-para-accionistas/listado-comisionistas-de-bolsa.aspx

The issuer cannot do anything about this since, in accordance with provisions of applicable Colombian regulations, Stock Exchange Commissioners (direct depositors that manage the investment portfolios) are entitled to charge a fee for this management (heading 24, book 9, part 2 of Decree 2555).

No. ISA assumes these charges. Direct Depositors shall not charge these fees to shareholders, nor shall these fees be included in the "administration services periodic fee".

Stockbrokers are professional legal entities specialized in purchasing and selling securities, advising, and making transactions on their own behalf or on behalf of interested third parties. Also, they can be intermediaries in the stock market.

You can do this at any time in the secondary market through a direct depositor or a brokerage firm.