Stakeholders & Accountability
Stakeholders are the group of people, organizations and institutions with whom ISA and its companies build and share common interests. They are selected based on criteria of visibility and legitimacy and have the ability to significantly impact thesociety and the company.

Commitments to the Stakeholders
ISA and its companies recognize and value their stakeholders and incorporate them into their strategic model by formulating commitments to each of them. Consistent with the update of the corporate policies in 2014, the commitments were also updated.