ISA y Sus Negocios

​Road Concessions

ISA designs, builds, operates, and maintains the road infrastructure that connects millions of people in Chile through its affiliate ISA INTERVIAL, contributing to Chile’s social, economic, and environmental development, and ensuring high standards of quality, safety, and connectivity to users. 

To generate these connections, it is essential that during their experience, users count on timely and reliable information. To achieve this, in 2019 ISA INTERVIAL made progress in the construction of regulatory safety works in its five operating concession companies, and together with the Ministry of Public Works managed the beginning of construction works of Ruta del Loa. 

At the same time, the free flow system was implemented at the Nueva Angostura toll of Ruta del Maipo, which will reduce traveling times and will offer the user a new traveling experience thanks to the intercity toll with the highest vehicle flow in Chile. To keep users informed, ISA INTERVIAL developed an innovative multiplatform digital strategy that consolidates the field work of the team and allows immediate communication with people; a strategy that in 2019 reached more than 250,000 followers on Twitter, got 17,000 mentions, and a response rate of 97% through the same channel. 

The latter is complemented by ISA’s alliance with the Waze app, being the only road concession group in Latin America that is an active part of the Waze for Cities initiative. Through these channels, users receive information on traffic, road, and weather conditions, safety campaigns, and contingency plans in the event of high vehicle flow, and are given general recommendations for their rides. 

FOR ISA INTERVIAL, USER EXPERIENCE IS UNDERSTOOD AS THE VALUE OFFER USERS RECEIVE AT EVERY CONNECTION POINT, FROM THE PLANNING OF THEIR TRIP UNTIL THEY ARRIVE TO THEIR DESTINATIONS SAFELY.​


INTERVIAL CHILE                                                              ​        

Cerro El Plomo 5630, piso 10                                                      

Santiago, Chile                                                                               

Phone: +56 (2) 25993500                                                             

Fax: + 56 (2) 25993511                                                                  

www.intervialchile.cl                                   

e-mail: contacto@intervialchile.cl​​


 INTERVIAL  COLOMBIA

Principal Headquarters

 Medellín, Colombia

Phone: +57 (4) 3252270

Fax: +57 (4) 3170848

 e-mail: intervialcolombia@isa.com.co​

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