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​Corporate Governance

ISA's Corporate Governance is comprised of a series of codes and policies that underscore the Good Practices governing the actions of ISA and its companies in endeavoring to make the Company transparent and efficient in all its processes.

By complying with the Corporate Governance Code, ISA increases investor trust, thereby improving relations between shareholders and the Company, and assuring them that the Company is being run efficiently. 



Corporate Governance Code

The objective of the Code is to compile and structure good governance practices observed in the Company that will generate competitiveness, transparency, and trust. ISA understands Good Governance Practices to be the commitments and measures adopted by the Company on governance, conduct, and information, so that the actions of the shareholders, managers, and workers be focused on guaranteeing integral corporate ethics, adequate handling of its affairs, respect for those who invest in it, deliverance on the commitments to its interest groups, and public disclosure of its endeavors.

Learn more about ISA's Corporate Governance Code



Anti-Money Laundering and Combating the Financing of Terrorism Administration System

ISA has established a set of inter-related elements to use in creating a culture of prevention, application of regulations in force, and anti-money laundering and combating the financing of terrorism.

See our certificate Control Money Laundering and Financing of Terrorism here.


Shareholders' Meeting

The Corporation’s upper management body is comprised of every natural and legal person holding subscribed shares, either present or represented, assembled in regular or special meetings.

Learn more about our Shareholders' Meeting.





Corporate Bylaws dictate that in addition to members of the Board of Directors, managers, assistant managers and area directors are also considered administrators.

Meet our management team.


Code of Ethics

The Code of Ethics defines the Company's to the market, society and its members. It establishes the Company's fundamental principles and shared responsibility with its workers, and is part of the Corporate Governance Code.

Read our Code of Ethics.

Board of Directors


The Board of Directors is elected by the Shareholders' Meeting through the proportional-representation voting method for one-year periods, taking into account the proportional representation of stock ownership, as well as fitness, knowledge, experience and leadership criteria. Such members are subject to reelection or removal. As provided by the Corporation's bylaws, the Board consists of seven (7) members; three (3) of them act as independent members.

The Board of Directors chooses who will chair their meetings from among its members.

See ISA's Board of Directors.


Company Policies


Company Policies are corporate decisions to define criteria and establish the performance framework to guide actions at all organizational levels on specific matters. Once adopted by the Management Committee, they become non-negotiable and binding behavior guidelines, the purpose ot which is to reduce uncertainty, providing reasonable actions and focusing all efforts to the achievement of the company’s corporate purpose.

 See ISA's Company Policies.  

Communication and Information Policies


This policy provides an investor-company relationssystem through which to engage and facilitate interactions to create coherent and efficient communication processes with the surroundings.

Timely disclosure of information, efficient implementation of communication processes, and recognition of the various stakeholders as part of a relationship system work together to build ISA's corporate identity.

  • Communication Policy

The Communication Policy responds to the process for building a corporate identity as a business group and to the need to establish a frame of reference that facilitates corporate management and relations between the group’s companies, as well as interaction and dialogue with the surroundings.

Read more about our CommunicationPolicy here.

  • Policy on Information and Know-How

With this policy, ISA and its companies set forth the criteria and define the action framework to manage information and know-how as the organization's strategic assets.

Read more about the Policy onInformation and Know-How here.